Most professions have existed for centuries. However, pilots and HR professionals are 20th century professions. When I get on an airplane and see the pilot, I have a high level of confidence that he or she will fly the aircraft to my destination effectively and safely. Then, if I sit next to someone who claims to be a human resource management professional, how do I know how competent they are?
Defining HR "From the Outside In" is another major contributor to the authors’ 25 year systematic study of HR competencies as the HR profession continues to evolve. HR professionals need to study the findings of this research to ensure not only their own personal development but also how they can contribute to organizational success.